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Home > Industry Solutions Overview > Financial Services Accessibility Solutions > Relevant IT Systems |
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Relevant IT Systems
Accessibility is relevant to all IT systems used by financial services companies. When deploying the following IT systems, financial services companies face high levels of risk:
- Online Banking Services - Branch offices are difficult for many people with disabilities to access, and online banking offers a compelling alternative for people with disabilities. Because personal banking is seen as a basic necessity, inaccessible online banking services are a major source of risk for a financial services company.
- Online Customer Service Information - Web sites presenting product and customer service information need to be accessible in order to facilitate equal access for people with disabilities.
- Automated Teller Machines (ATMs) - ATMs must include accessibility enhancements to be accessible to people who are blind or have mobility disabilities.
- Internal IT Systems - IT systems used internally to perform essential job responsibilities, such as Intranets, software applications, and hardware, must be accessible in order to avoid legal action by employees with disabilities.
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Accessibility Management
